Design of standards for the management of hardware and software configuration in colombian companies supported by best practices methodologies

With the growth of the organizations and the complexity of the processes they carry out, they have formed areas of operation of information technology and, in turn, international standards have emerged

Design standards for the operation of information systems, specifically in the area of ??software configuration management, in the company orbitel

Provide a document that serves as a guide to colombian companies to improve the operation of the it area in terms of information system configuration management.