TY - GEN
T1 - Covering the Human Perspective in Software Process Improvement
AU - Muñoz, Mirna
AU - Mejia, Jezreel
AU - Gasca-Hurtado, Gloria Piedad
AU - Valtierra, Claudia
AU - Duron, Brenda
PY - 2014/1/1
Y1 - 2014/1/1
N2 - Most of the approaches to improve software process focus on formal process descriptions based on models and standards of best practices. However, the human factor has not been covered, as a result, an important gap arises between processes description and process execution. This gap takes special value in Small and Medium Enterprises (SMEs) because most of them do not have enough resources (time, budget and human) to implement a software process improvement (SPI) without a guarantee of any result due to the investment it represents for them. In order to help SMEs in the implementation of SPI initiatives, this paper presents a set of identified needs that SMEs must face in the implementation of SPI since the human perspective. Moreover, the needs are compared with the results of a local study perform at SMEs of Zacatecas. Besides, the paper includes a proposal focusing on two factors which aims to help them covering the set of needs. Finally, the paper shows the relation of these two factors and the SPI manifesto. © Springer-Verlag Berlin Heidelberg 2014.
AB - Most of the approaches to improve software process focus on formal process descriptions based on models and standards of best practices. However, the human factor has not been covered, as a result, an important gap arises between processes description and process execution. This gap takes special value in Small and Medium Enterprises (SMEs) because most of them do not have enough resources (time, budget and human) to implement a software process improvement (SPI) without a guarantee of any result due to the investment it represents for them. In order to help SMEs in the implementation of SPI initiatives, this paper presents a set of identified needs that SMEs must face in the implementation of SPI since the human perspective. Moreover, the needs are compared with the results of a local study perform at SMEs of Zacatecas. Besides, the paper includes a proposal focusing on two factors which aims to help them covering the set of needs. Finally, the paper shows the relation of these two factors and the SPI manifesto. © Springer-Verlag Berlin Heidelberg 2014.
U2 - 10.1007/978-3-662-43896-1_11
DO - 10.1007/978-3-662-43896-1_11
M3 - Conference contribution
SN - 9783662438954
T3 - Communications in Computer and Information Science
SP - 123
EP - 134
BT - Covering the Human Perspective in Software Process Improvement
T2 - Communications in Computer and Information Science
Y2 - 1 January 2014
ER -
