Knowledge Transfer in Software Development Teams Using Gamification: A Systematic Literature Review

Saray Galeano-Ospino, Liliana Machuca-Villegas, Gloria Piedad Gasca-Hurtado

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

1 Scopus citations

Abstract

One of the objectives of knowledge management is knowledge transfer. In software development projects, collaborative work is the key to teamwork. These projects are classified as knowledge-intensive, and their activities are related to the materialization of an organization’s knowledge. Therefore, software development teams require knowledge transfer capabilities. However, there are difficulties associated with communication and collaboration that create challenges for software development teams and require mitigation. One way to mitigate such problems is the use of gamification. This paper presents the results of a systematic review of the literature to identify gamification based strategies that encourage knowledge transfer from software development teams. These strategies were classified, and interesting approaches were found to identify gamification as a key strategy for software development teams. The use of gamification achieves positive results in the generation of knowledge transfer capabilities in software development teams.

Original languageEnglish
Title of host publicationNew Perspectives in Software Engineering - Proceedings of the 9th International Conference on Software Process Improvement CIMPS 2020
EditorsJezreel Mejia, Mirna Muñoz, Álvaro Rocha, Yadira Quiñonez
PublisherSpringer Science and Business Media Deutschland GmbH
Pages115-130
Number of pages16
ISBN (Print)9783030633288
DOIs
StatePublished - 2021
Event9th International Conference on Software Process Improvement, CIMPS 2020 - Mazatlán, Mexico
Duration: 21 Oct 202023 Oct 2020

Publication series

NameAdvances in Intelligent Systems and Computing
Volume1297
ISSN (Print)2194-5357
ISSN (Electronic)2194-5365

Conference

Conference9th International Conference on Software Process Improvement, CIMPS 2020
Country/TerritoryMexico
CityMazatlán
Period21/10/2023/10/20

Keywords

  • Gamification
  • Knowledge transfer
  • Software development collaboration
  • Software development teams

Product types of Minciencias

  • B article - Q3

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