TY - GEN
T1 - Knowledge Transfer in Software Development Teams Using Gamification
T2 - 9th International Conference on Software Process Improvement, CIMPS 2020
AU - Galeano-Ospino, Saray
AU - Machuca-Villegas, Liliana
AU - Gasca-Hurtado, Gloria Piedad
N1 - Publisher Copyright:
© 2021, The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG.
Copyright:
Copyright 2020 Elsevier B.V., All rights reserved.
PY - 2021
Y1 - 2021
N2 - One of the objectives of knowledge management is knowledge transfer. In software development projects, collaborative work is the key to teamwork. These projects are classified as knowledge-intensive, and their activities are related to the materialization of an organization’s knowledge. Therefore, software development teams require knowledge transfer capabilities. However, there are difficulties associated with communication and collaboration that create challenges for software development teams and require mitigation. One way to mitigate such problems is the use of gamification. This paper presents the results of a systematic review of the literature to identify gamification based strategies that encourage knowledge transfer from software development teams. These strategies were classified, and interesting approaches were found to identify gamification as a key strategy for software development teams. The use of gamification achieves positive results in the generation of knowledge transfer capabilities in software development teams.
AB - One of the objectives of knowledge management is knowledge transfer. In software development projects, collaborative work is the key to teamwork. These projects are classified as knowledge-intensive, and their activities are related to the materialization of an organization’s knowledge. Therefore, software development teams require knowledge transfer capabilities. However, there are difficulties associated with communication and collaboration that create challenges for software development teams and require mitigation. One way to mitigate such problems is the use of gamification. This paper presents the results of a systematic review of the literature to identify gamification based strategies that encourage knowledge transfer from software development teams. These strategies were classified, and interesting approaches were found to identify gamification as a key strategy for software development teams. The use of gamification achieves positive results in the generation of knowledge transfer capabilities in software development teams.
KW - Gamification
KW - Knowledge transfer
KW - Software development collaboration
KW - Software development teams
UR - http://www.scopus.com/inward/record.url?scp=85097437395&partnerID=8YFLogxK
U2 - 10.1007/978-3-030-63329-5_8
DO - 10.1007/978-3-030-63329-5_8
M3 - Contribución a la conferencia
AN - SCOPUS:85097437395
SN - 9783030633288
T3 - Advances in Intelligent Systems and Computing
SP - 115
EP - 130
BT - New Perspectives in Software Engineering - Proceedings of the 9th International Conference on Software Process Improvement CIMPS 2020
A2 - Mejia, Jezreel
A2 - Muñoz, Mirna
A2 - Rocha, Álvaro
A2 - Quiñonez, Yadira
PB - Springer Science and Business Media Deutschland GmbH
Y2 - 21 October 2020 through 23 October 2020
ER -