MECANISMOS ALTERNATIVOS DE SOLUCIÓN DE CONFLICTOS (MASC) E INTELIGENCIA ARTIFICIAL (IA) PARA LA SOLUCIÓN DE CONTROVERSIAS EN LÍNEA (SCL): UNA APUESTA POR LA DESCONGESTIÓN EN LA ADMINISTRACIÓN DE JUSTICIA

Translated title of the contribution: Alternative dispute resolution mechanisms (ADR) and artificial intelligence (AI) for the settlement of online disputes (ODR): A bet for decongesting the administration of justice

Mónica María Bustamante Rúa, Santiago Ángel Muñoz, Julián Andrés Giraldo Aristizábal, Jorge Iván Marín Tapiero

Research output: Contribution to journalArticlepeer-review

Abstract

Purpose - This article seeks to analyze Online Dispute Resolution (ODR) in relation to Alternative Dispute Resolution Mechanisms, Artificial Intelligence and its effectiveness at decongesting the administration of justice. Methodology/approach/design - The research was qualitative analytical, is part of the so-called exploratory research, those that tend to determine trends, identify relationships between variables and serve for further research. For this purpose, was made a documentary analysis of articles published in legal journals and consulted through scientific databases, mostly virtual searches and findings, which allowed us to glimpse the legal institutions included in the Online Dispute Resolution and Alternative Dispute Resolution Mechanisms. Findings - ODR has allowed the application of Alternative Dispute Resolution Mechanisms (ADR), such as mediation, conciliation, negotiation and amiable composition using virtual media that can even incorporate Artificial Intelligence (AI), to wit, the possibility that machines imitate human thinking to make decisions. It must respect the general procedural guarantees, of which, celerity, economy, equality of arms and the pre-existence of procedural forms easily emerge in the online process, however, guarantees such as effective protection of rights, impartiality, independence, immediacy and publicity could be blurred.

Translated title of the contributionAlternative dispute resolution mechanisms (ADR) and artificial intelligence (AI) for the settlement of online disputes (ODR): A bet for decongesting the administration of justice
Original languageSpanish
Pages (from-to)77-112
Number of pages36
JournalRevista de Direito, Estado e Telecomunicacoes
Volume12
Issue number1
DOIs
StatePublished - May 2020

Product types of Colciencias

  • B article - Q3

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