Towards a Knowledge Transfer 2.0 Process with an Impact on a Companies of Social Business

Lillyana María Giraldo, Luis Joyanes, Marta S. Tabares

Research output: Chapter in Book/Report/Conference proceedingConference contribution

2 Scopus citations

Abstract

This paper discusses a knowledge transfer 2.0 process that guides the construction of knowledge networks in collaborative environments based on the business model put forward by social business. This process is defined as a workspace to deployment the knowledge transfer 2.0 model (COOPIN 2.0), which was created to strengthen multi-directional communication that actively uses social media. The process was developed in three stages. As a starting point, work was focused on the cultural change towards knowledge transfer and organizational collaboration. Then, the process of knowledge transfer was designed following the methods of observation, experimentation, analysis, and assessment, using a case study to assess the validity of the process. The results shown a change in individual and organizational culture towards a culture of knowledge transfer, along with improving maturity levels in terms of collaboration since the onset of the process. Thus, we come to the conclusion that any knowledge-creation company should adhere to a knowledge transfer process in order to support the company's social business. © Springer International Publishing Switzerland 2014.
Original languageAmerican English
Title of host publicationTowards a Knowledge Transfer 2.0 Process with an Impact on a Companies of Social Business
Pages243-254
Number of pages12
ISBN (Electronic)9783319086170
DOIs
StatePublished - 1 Jan 2014
EventLecture Notes in Business Information Processing -
Duration: 1 Jan 2014 → …

Publication series

NameLecture Notes in Business Information Processing
Volume185 LNBIP
ISSN (Print)1865-1348

Conference

ConferenceLecture Notes in Business Information Processing
Period1/01/14 → …

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