Resumen
Rhetorical discourse analysis (RDA) emphasizes the communicative purpose and organization structures of texts. This paper proposes a rhetorical organization model for business-based technical documents. Using RDA and genre analysis, we define such a model based on functional and structural features in terms of macro-moves, moves, and functions that comprise a type of document called standard operating procedure (SOP). An SOP is a technical document that describes procedures for segments of business processes or policies to be implemented inside organizations (commonly called a procedure manual). We propose a functional-structural framework for analyzing SOP discourses by influencing and restricting their content based on the style of the 'manual' genre. We identify an SOP as a document with procedural information that serves as a relevant source for extracting domain knowledge and business information. We apply this model as an analytical-conceptual procedure for mapping business documents and generating a controlled language output.
| Idioma original | Inglés |
|---|---|
| Número de artículo | e43382 |
| Publicación | Acta Scientiarum Language and Culture |
| Volumen | 41 |
| N.º | 1 |
| DOI | |
| Estado | Publicada - 1 ene 2019 |
Huella dactilar
Citar esto
}
Applying rhetorical analysis to processing technical documents. / Manrique-Losada, Bell; Zapata-Jaramillo, Carlos Mario; Venegas-Velásquez, René.
En: Acta Scientiarum Language and Culture, Vol. 41, N.º 1, e43382, 01.01.2019.Resultado de la investigación: Contribución a una revista › Artículo
TY - JOUR
T1 - Applying rhetorical analysis to processing technical documents
AU - Manrique-Losada, Bell
AU - Zapata-Jaramillo, Carlos Mario
AU - Venegas-Velásquez, René
PY - 2019/1/1
Y1 - 2019/1/1
N2 - Rhetorical discourse analysis (RDA) emphasizes the communicative purpose and organization structures of texts. This paper proposes a rhetorical organization model for business-based technical documents. Using RDA and genre analysis, we define such a model based on functional and structural features in terms of macro-moves, moves, and functions that comprise a type of document called standard operating procedure (SOP). An SOP is a technical document that describes procedures for segments of business processes or policies to be implemented inside organizations (commonly called a procedure manual). We propose a functional-structural framework for analyzing SOP discourses by influencing and restricting their content based on the style of the 'manual' genre. We identify an SOP as a document with procedural information that serves as a relevant source for extracting domain knowledge and business information. We apply this model as an analytical-conceptual procedure for mapping business documents and generating a controlled language output.
AB - Rhetorical discourse analysis (RDA) emphasizes the communicative purpose and organization structures of texts. This paper proposes a rhetorical organization model for business-based technical documents. Using RDA and genre analysis, we define such a model based on functional and structural features in terms of macro-moves, moves, and functions that comprise a type of document called standard operating procedure (SOP). An SOP is a technical document that describes procedures for segments of business processes or policies to be implemented inside organizations (commonly called a procedure manual). We propose a functional-structural framework for analyzing SOP discourses by influencing and restricting their content based on the style of the 'manual' genre. We identify an SOP as a document with procedural information that serves as a relevant source for extracting domain knowledge and business information. We apply this model as an analytical-conceptual procedure for mapping business documents and generating a controlled language output.
KW - Functional
KW - Rhetorical discourse analysis
KW - Standard operating procedure
KW - Structural model
UR - http://www.scopus.com/inward/record.url?scp=85074105786&partnerID=8YFLogxK
U2 - 10.4025/actascilangcult.v41i1.43382
DO - 10.4025/actascilangcult.v41i1.43382
M3 - Artículo
AN - SCOPUS:85074105786
VL - 41
JO - Acta Scientiarum Language and Culture
JF - Acta Scientiarum Language and Culture
SN - 1983-4675
IS - 1
M1 - e43382
ER -