Applying rhetorical analysis to processing technical documents

Bell Manrique-Losada, Carlos Mario Zapata-Jaramillo, René Venegas-Velásquez

Resultado de la investigación: Contribución a una revistaArtículo

Resumen

Rhetorical discourse analysis (RDA) emphasizes the communicative purpose and organization structures of texts. This paper proposes a rhetorical organization model for business-based technical documents. Using RDA and genre analysis, we define such a model based on functional and structural features in terms of macro-moves, moves, and functions that comprise a type of document called standard operating procedure (SOP). An SOP is a technical document that describes procedures for segments of business processes or policies to be implemented inside organizations (commonly called a procedure manual). We propose a functional-structural framework for analyzing SOP discourses by influencing and restricting their content based on the style of the 'manual' genre. We identify an SOP as a document with procedural information that serves as a relevant source for extracting domain knowledge and business information. We apply this model as an analytical-conceptual procedure for mapping business documents and generating a controlled language output.

Idioma originalInglés
Número de artículoe43382
PublicaciónActa Scientiarum Language and Culture
Volumen41
N.º1
DOI
EstadoPublicada - 1 ene 2019

Huella dactilar

discourse analysis
genre
organization
Rhetorical Analysis
discourse
language
knowledge
Rhetoric
Discourse Analysis
Language
Genre Analysis
Procedural
Controlled
Discourse
Discourse Genre

Citar esto

Manrique-Losada, Bell ; Zapata-Jaramillo, Carlos Mario ; Venegas-Velásquez, René. / Applying rhetorical analysis to processing technical documents. En: Acta Scientiarum Language and Culture. 2019 ; Vol. 41, N.º 1.
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Applying rhetorical analysis to processing technical documents. / Manrique-Losada, Bell; Zapata-Jaramillo, Carlos Mario; Venegas-Velásquez, René.

En: Acta Scientiarum Language and Culture, Vol. 41, N.º 1, e43382, 01.01.2019.

Resultado de la investigación: Contribución a una revistaArtículo

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