TY - JOUR
T1 - Applying rhetorical analysis to processing technical documents
AU - Manrique-Losada, Bell
AU - Zapata-Jaramillo, Carlos Mario
AU - Venegas-Velásquez, René
N1 - Funding Information:
This work has been partly funded by the Vicerrector?a de Investigaci?n from both the Universidad de Medell?n and the Universidad Nacional de Colombia, under the project ?Especificaci?n de un lenguaje controlado de dominio espec?fico: fundamentos ling??sticos y bases de transformaci?n desde documentos t?cnicos corporativos en lenguaje natural?. It was further supported in part by the COLCIENCIAS, under the doctoral program ?Generaci?n del bicentenario, 2010.?
Funding Information:
This work has been partly funded by the Vicerrectoría de Investigación from both the Universidad de Medellín and the Universidad Nacional de Colombia, under the project “Especificación de un lenguaje controlado de dominio específico: fundamentos lingüísticos y bases de transformación desde documentos técnicos corporativos en lenguaje natural”. It was further supported in part by the COLCIENCIAS, under the doctoral program “Generación del bicentenario, 2010.”
Publisher Copyright:
© 2019 Eduem - Editora da Universidade Estadual de Maringa. All rights reserved.
PY - 2019/1/1
Y1 - 2019/1/1
N2 - Rhetorical discourse analysis (RDA) emphasizes the communicative purpose and organization structures of texts. This paper proposes a rhetorical organization model for business-based technical documents. Using RDA and genre analysis, we define such a model based on functional and structural features in terms of macro-moves, moves, and functions that comprise a type of document called standard operating procedure (SOP). An SOP is a technical document that describes procedures for segments of business processes or policies to be implemented inside organizations (commonly called a procedure manual). We propose a functional-structural framework for analyzing SOP discourses by influencing and restricting their content based on the style of the 'manual' genre. We identify an SOP as a document with procedural information that serves as a relevant source for extracting domain knowledge and business information. We apply this model as an analytical-conceptual procedure for mapping business documents and generating a controlled language output.
AB - Rhetorical discourse analysis (RDA) emphasizes the communicative purpose and organization structures of texts. This paper proposes a rhetorical organization model for business-based technical documents. Using RDA and genre analysis, we define such a model based on functional and structural features in terms of macro-moves, moves, and functions that comprise a type of document called standard operating procedure (SOP). An SOP is a technical document that describes procedures for segments of business processes or policies to be implemented inside organizations (commonly called a procedure manual). We propose a functional-structural framework for analyzing SOP discourses by influencing and restricting their content based on the style of the 'manual' genre. We identify an SOP as a document with procedural information that serves as a relevant source for extracting domain knowledge and business information. We apply this model as an analytical-conceptual procedure for mapping business documents and generating a controlled language output.
KW - Functional
KW - Rhetorical discourse analysis
KW - Standard operating procedure
KW - Structural model
UR - http://www.scopus.com/inward/record.url?scp=85074105786&partnerID=8YFLogxK
U2 - 10.4025/actascilangcult.v41i1.43382
DO - 10.4025/actascilangcult.v41i1.43382
M3 - Artículo
AN - SCOPUS:85074105786
VL - 41
JO - Acta Scientiarum Language and Culture
JF - Acta Scientiarum Language and Culture
SN - 1983-4675
IS - 1
M1 - e43382
ER -