Design and implementation of a balanced scorecard in a colombian company

A. Jose Cano, J. José Vergara, A. Fabio Puerta

Resultado de la investigación: Contribución a una revistaArtículoInvestigaciónrevisión exhaustiva

5 Citas (Scopus)

Resumen

© 2017. This article presents the design and implementation of a Balanced Scorecard (BSC) in a medium-sized company in Colombia, providing synthetic indicators for objectives, perspectives and business strategies through key performance indicators (KPIs) and a hierarchical weighting method. The BSC combines the subjectivity in assigning weights to KPIs, objectives and perspectives, with the objectivity in the quantitative method of normalization and aggregation of indicators, facilitating SMEs monitoring the achievement of goals, support decision-making and implement action plans to achieve business goals.
Idioma originalInglés estadounidense
PublicaciónEspacios
EstadoPublicada - 1 ene 2017

Huella dactilar

Industry
Agglomeration
Decision making
Monitoring
Key performance indicators
Balanced score card
Weighting
Business strategy
Quantitative methods
Normalization
Objectivity
Small and medium-sized enterprises
Subjectivity
Colombia

Citar esto

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Design and implementation of a balanced scorecard in a colombian company. / Cano, A. Jose; Vergara, J. José; Puerta, A. Fabio.

En: Espacios, 01.01.2017.

Resultado de la investigación: Contribución a una revistaArtículoInvestigaciónrevisión exhaustiva

TY - JOUR

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AU - Vergara, J. José

AU - Puerta, A. Fabio

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N2 - © 2017. This article presents the design and implementation of a Balanced Scorecard (BSC) in a medium-sized company in Colombia, providing synthetic indicators for objectives, perspectives and business strategies through key performance indicators (KPIs) and a hierarchical weighting method. The BSC combines the subjectivity in assigning weights to KPIs, objectives and perspectives, with the objectivity in the quantitative method of normalization and aggregation of indicators, facilitating SMEs monitoring the achievement of goals, support decision-making and implement action plans to achieve business goals.

AB - © 2017. This article presents the design and implementation of a Balanced Scorecard (BSC) in a medium-sized company in Colombia, providing synthetic indicators for objectives, perspectives and business strategies through key performance indicators (KPIs) and a hierarchical weighting method. The BSC combines the subjectivity in assigning weights to KPIs, objectives and perspectives, with the objectivity in the quantitative method of normalization and aggregation of indicators, facilitating SMEs monitoring the achievement of goals, support decision-making and implement action plans to achieve business goals.

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