Framework para perfilar proyectos corporativos

Juan Bernardo Quintero, David Manuel Villanueva, Bell Manrique-Losada

Resultado de la investigación: Capítulo del libro/informe/acta de congresoContribución a la conferencia

Resumen

The accelerated advance of Information Technologies (IT) has led organizations facing new challenges in IT governance, as key elements for corporate strategy. A clear example is the decision-making regarding the acquisition, adoption, or implementation of technological platforms, where managers should consider whether they make large investments in software, training, and workforce. For this reason, it is important to be sure that the platform that is being used and the project types are being carried out, do correspond to the true vocation and profile of the organization. However, the proliferation of platforms and their heterogeneity increase the uncertainty in these decisions. This article presents a framework to identify the IT profile of a project or an organization, based on six defined categories: Software development, Platform integration, Business process management, Internet of things, Data analytics, and Open ecosystems of Artificial Intelligence. As an evaluation of the framework, an application case is presented in a company in the health area, within a technological project aimed at improving customer service throughout its area of influence (Colombia). We apply experimental instruments to identify the dominant profiles by units of the company and the roles representativeness involved.

Título traducido de la contribuciónA framework to profile corporate projects
Idioma originalEspañol
Título de la publicación alojadaProceedings of CISTI 2020 - 15th Iberian Conference on Information Systems and Technologies
EditoresAlvaro Rocha, Bernabe Escobar Perez, Francisco Garcia Penalvo, Maria del Mar Miras, Ramiro Goncalves
EditorialIEEE Computer Society
ISBN (versión digital)9789895465903
DOI
EstadoPublicada - jun 2020
Evento15th Iberian Conference on Information Systems and Technologies, CISTI 2020 - Seville, Espana
Duración: 24 jun 202027 jun 2020

Serie de la publicación

NombreIberian Conference on Information Systems and Technologies, CISTI
Volumen2020-June
ISSN (versión impresa)2166-0727
ISSN (versión digital)2166-0735

Conferencia

Conferencia15th Iberian Conference on Information Systems and Technologies, CISTI 2020
PaísEspana
CiudadSeville
Período24/06/2027/06/20

Palabras clave

  • Business processes management
  • IT government
  • projects profiling

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  • Citar esto

    Quintero, J. B., Villanueva, D. M., & Manrique-Losada, B. (2020). Framework para perfilar proyectos corporativos. En A. Rocha, B. E. Perez, F. G. Penalvo, M. del Mar Miras, & R. Goncalves (Eds.), Proceedings of CISTI 2020 - 15th Iberian Conference on Information Systems and Technologies [9140925] (Iberian Conference on Information Systems and Technologies, CISTI; Vol. 2020-June). IEEE Computer Society. https://doi.org/10.23919/CISTI49556.2020.9140925