Gamification Principles to Decrease SPI Change Resistance

Resultado de la investigación: Capítulo del libro/informe/acta de congresoContribución a la conferenciarevisión exhaustiva

Resumen

Software development companies are in constant change in most cases seeking continuous improvement. Therefore, these companies undertake software process improvement initiatives frequently complex because such initiatives tend to force change in the behavior of the professionals involved. Change management is a process that supports decreasing that complexity facilitating change in people behavior, necessary for success in improvement initiatives. In this context, gamification is a widely used strategy that offers advantages to fight this complexity. This paper uses a method based on experts’ judgment to identify, and analyze gamification principles and software process improvement change resistance causes to establish a relationship between them. Such a relationship facilitates the gamification principles selection for designing change resistance strategies. A set of recommendations related to the established relationship is the main result of this paper.

Idioma originalInglés
Título de la publicación alojadaSystems, Software and Services Process Improvement - 28th European Conference, EuroSPI 2021, Proceedings
EditoresMurat Yilmaz, Paul Clarke, Richard Messnarz, Michael Reiner
EditorialSpringer Science and Business Media Deutschland GmbH
Páginas241-256
Número de páginas16
ISBN (versión impresa)9783030855208
DOI
EstadoPublicada - 2021
Evento28th European Conference on Systems, Software and Services Process Improvement, EuroSPI 2021 - Krems, Austria
Duración: 1 sep 20213 sep 2021

Serie de la publicación

NombreCommunications in Computer and Information Science
Volumen1442
ISSN (versión impresa)1865-0929
ISSN (versión digital)1865-0937

Conferencia

Conferencia28th European Conference on Systems, Software and Services Process Improvement, EuroSPI 2021
País/TerritorioAustria
CiudadKrems
Período1/09/213/09/21

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