Knowledge Transfer in Software Development Teams Using Gamification: A Systematic Literature Review

Saray Galeano-Ospino, Liliana Machuca-Villegas, Gloria Piedad Gasca-Hurtado

Resultado de la investigación: Capítulo del libro/informe/acta de congresoContribución a la conferenciarevisión exhaustiva

Resumen

One of the objectives of knowledge management is knowledge transfer. In software development projects, collaborative work is the key to teamwork. These projects are classified as knowledge-intensive, and their activities are related to the materialization of an organization’s knowledge. Therefore, software development teams require knowledge transfer capabilities. However, there are difficulties associated with communication and collaboration that create challenges for software development teams and require mitigation. One way to mitigate such problems is the use of gamification. This paper presents the results of a systematic review of the literature to identify gamification based strategies that encourage knowledge transfer from software development teams. These strategies were classified, and interesting approaches were found to identify gamification as a key strategy for software development teams. The use of gamification achieves positive results in the generation of knowledge transfer capabilities in software development teams.

Idioma originalInglés
Título de la publicación alojadaNew Perspectives in Software Engineering - Proceedings of the 9th International Conference on Software Process Improvement CIMPS 2020
EditoresJezreel Mejia, Mirna Muñoz, Álvaro Rocha, Yadira Quiñonez
EditorialSpringer Science and Business Media Deutschland GmbH
Páginas115-130
Número de páginas16
ISBN (versión impresa)9783030633288
DOI
EstadoPublicada - 2021
Evento9th International Conference on Software Process Improvement, CIMPS 2020 - Mazatlán, México
Duración: 21 oct 202023 oct 2020

Serie de la publicación

NombreAdvances in Intelligent Systems and Computing
Volumen1297
ISSN (versión impresa)2194-5357
ISSN (versión digital)2194-5365

Conferencia

Conferencia9th International Conference on Software Process Improvement, CIMPS 2020
PaísMéxico
CiudadMazatlán
Período21/10/2023/10/20

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