@inproceedings{7bb3589fbeb44a67871f60becb3394bd,
title = "Student eXperience (SX) concept",
abstract = "User eXperience (UX) is a discipline that has impacted the development of technology products in multiple aspects and contexts. UX has made it possible to improve human-machine interaction processes by making them more intuitive. Principles and metrics have been generated to support UX activities to achieve this. In its natural order, we can observe the evolution of the discipline permeating new spaces and developing new research fields such as Customer Experience (CX). In this case, we will present a proposal of the Student Experience (SX) concept based on the literature.",
keywords = "Customer eXperience CX, Human-Computer Interaction HCI, Student eXperience SX, User eXperience UX",
author = "Ramirez, {Gabriel M.V.} and Sandra Cano and Yenny Mendez and Jeferson Arango and Fernando Moreira",
note = "Publisher Copyright: {\textcopyright} 2022 IEEE Computer Society. All rights reserved.; null ; Conference date: 22-06-2022 Through 25-06-2022",
year = "2022",
doi = "10.23919/CISTI54924.2022.9820464",
language = "Ingl{\'e}s",
series = "Iberian Conference on Information Systems and Technologies, CISTI",
publisher = "IEEE Computer Society",
editor = "Alvaro Rocha and Borja Bordel and Penalvo, {Francisco Garcia} and Ramiro Goncalves",
booktitle = "Proceedings of 2022 17th Iberian Conference on Information Systems and Technologies, CISTI 2022",
address = "Estados Unidos",
}