The Colombian electronic consumer

Analysis of the leading factors of e-commerce use

Javier A. Sánchez-Torres, Francisco Javier Arroyo-Cañada, Sandra Patricia Rojas-Berrio, Oscar Javier Robayo-Pinzón, Winston Fontalvo-Cerpa

Resultado de la investigación: Contribución a una revistaArtículoInvestigaciónrevisión exhaustiva

Resumen

There are few studies describing the adoption of electronic business-to-consumer (B2C) commerce in poor and developing countries, in that vein the purpose of this article is to examine which factors lead to electronic purchasing in Colombia. This study was conducted on a national level using an online survey, with a total of 941 responses from electronic commerce users. The results validated UTAUT2 model, with only the expected variables of effort and hedonistic motivations not being significant; additionally, online trust is positively affected by perceived security, information quality and perceived privacy. Finally, this analysis confirms that the relationships proposed in the theory of the adoption of online shopping in an emerging country are met, offering a detailed analysis of each of the variables that the online shopper considers; additionally, this article has validated that in Colombia, online shopping affects the search for low prices.

Idioma originalInglés
Páginas (desde-hasta)283-308
Número de páginas26
PublicaciónInternational Journal of Electronic Marketing and Retailing
Volumen10
N.º3
DOI
EstadoPublicada - 1 ene 2019

Huella dactilar

Consumer electronics
Electronic commerce
Purchasing
Developing countries
Industry
Online shopping
Factors
Colombia
Electronic business
Privacy
Information quality
Commerce
Online trust
Online survey
Emerging countries

Citar esto

Sánchez-Torres, Javier A. ; Arroyo-Cañada, Francisco Javier ; Rojas-Berrio, Sandra Patricia ; Robayo-Pinzón, Oscar Javier ; Fontalvo-Cerpa, Winston. / The Colombian electronic consumer : Analysis of the leading factors of e-commerce use. En: International Journal of Electronic Marketing and Retailing. 2019 ; Vol. 10, N.º 3. pp. 283-308.
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The Colombian electronic consumer : Analysis of the leading factors of e-commerce use. / Sánchez-Torres, Javier A.; Arroyo-Cañada, Francisco Javier; Rojas-Berrio, Sandra Patricia; Robayo-Pinzón, Oscar Javier; Fontalvo-Cerpa, Winston.

En: International Journal of Electronic Marketing and Retailing, Vol. 10, N.º 3, 01.01.2019, p. 283-308.

Resultado de la investigación: Contribución a una revistaArtículoInvestigaciónrevisión exhaustiva

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